Managed Services proactively monitors your systems, servers and networks to identify problems and address them before they cause downtime for your business. With our Alerts service level offer, you can rest assured that if something is wrong, we’ll make you aware of it. The Resolutions offer goes a step further; we remotely fix the problem for you. And, with our Management offer we can do it all – maintain your entire Dell and Non-Dell IT environment, plus provide the employee help desk support you need.