Coates IT & Network Solutions

  • Increase font size
  • Default font size
  • Decrease font size
Home Managed IT Services Desktop Services

Desktop Services


The growing complexity of today’s small business desktops – combined with an increasingly mobile and distributed work force and escalating end-user expectations – have made it extremely challenging for today’s small businesses to support their users. Simply put, today’s work force demands the highest levels of service and support regardless of location or time of day.


Coates IT & Network Solutions has the ability to access the complete global desktop environment of its customers through a single “portal”. Coates IT & Network Solutions has complete visibility into hardware and software assets, allowing for unmatched levels of desktop management and service to end users on a consistent basis. You gain greater access to your computer inventory, as well as improved control for easier purchasing, upgrades, maintenance, and budgeting. The Coates Managed Desktop Services solution ensures all your desktops have the most recent critical software patches, proper software licenses, are secured with updated Microsoft Security Patches, and updated anti-virus software.

Coates IT & Network Solutions provides a complete solution for supporting and managing the overall health of each computer in your company. Coates IT & Network Solutions support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and Coates IT & Network Solutions ensures that is possible around the clock.

Coates IT & Network Solutions offers PC Services in three plans that range from remote only support to full support, including on-site and after hours support.



Ensures that all of your desktops receive recommended maintenance and security. Ideal for companies with an existing in-house IT support team and firms with remote users.

For companies with limited to no in-house IT support, firms in high growth mode or companies with multiple offices.

This plan is best suited for companies with limited to no in-house IT support, in need of technology upgrades, and requiring unmatched advanced support for all technology needs.

Think About This...

Disasters can come in many forms and they can happen when you least expect it. Only 6% of companies that suffer catastrophic data loss survive while 43% never reopen and 51% close within 2 years of the disaster. 93% of the companies that did not have their data backed up in the event of a disaster went out of business. [Best's Underwriting Guide]


How often do you backup your data?