Coates IT & Network Solutions combines real-time status and alert monitoring with user-defined historical reports to facilitate rapid analysis. Reports help identify trends, variations, abnormalities, and other complex relationships, resulting in faster identification and resolution of performance problems.
SECURE YOUR DATA
We will ensure that your system is not vulnerable to outside attack -- be it viruses, old software or misconfiguration errors. Run weekly or on-demand vulnerability scans check for threats related to account information. Reports include vulnerabilities by device, discovered ports, discovered users, Windows processes, services, and shares.
- 24/7x 365 server monitoring and management to ensure continual server uptime
- Proactive remote maintenance and management of anti-virus, security patches, and updates to protect and safeguard against downtime, security breaches, and lost data
- Increase confidence in your network infrastructure
- Optimize your systems to meet business needs for high available, reliability, and scalability
PROACTIVE, NOT REACTIVE
Traditional maintenance programs rely on the customer to call and report issues – typically after a problem occurs. Coates Managed Server Services utilize leading edge, predictive problem-solving technology that provides a means of finding problems before they occur, whether it is a security vulnerability, event log entry or an exceeded threshold. Coates IT & Network Solutions automatically receives alerts (customized to the needs of your particular environment) when critical servers are close to exceeding capacity, enabling us to resolve a problem before your users complain about service issues.
- 24/7 x 365 Device Performance and Availability Monitoring
- Monthly Service Availability Report
- Proactive Remote Incident Remediation. Monday to Friday 8:30 A.M. - 4:30 P.M. EST
- Senior Engineer Analysis and Recommendations
- Vulnerability Scanning and Reporting
- Antivirus Management
- Patch Management