Coates IT & Network Solutions

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Server Services



Coates IT & Network Solutions understands how vital your servers are to the life of your business – that’s why we deploy the most technologically advanced tools to help us monitor the most critical aspects of your server environment and manage the performance of your servers on-demand and in real time.

Coates IT & Network Solutions combines real-time status and alert monitoring with user-defined historical reports to facilitate rapid analysis. Reports help identify trends, variations, abnormalities, and other complex relationships, resulting in faster identification and resolution of performance problems.


We will ensure that your system is not vulnerable to outside attack -- be it viruses, old software or misconfiguration errors. Run weekly or on-demand vulnerability scans check for threats related to account information. Reports include vulnerabilities by device, discovered ports, discovered users, Windows processes, services, and shares.

Patch management reduces the costs of keeping your infrastructure current with Microsoft security releases and protects your critical data from compromise without adversely affecting daily processes; network operations.

  • 24/7x 365 server monitoring and management to ensure continual server uptime
  • Proactive remote maintenance and management of anti-virus, security patches, and updates to protect and safeguard against downtime, security breaches, and lost data
  • Increase confidence in your network infrastructure
  • Optimize your systems to meet business needs for high available, reliability, and scalability


Traditional maintenance programs rely on the customer to call and report issues – typically after a problem occurs. Coates Managed Server Services utilize leading edge, predictive problem-solving technology that provides a means of finding problems before they occur, whether it is a security vulnerability, event log entry or an exceeded threshold. Coates IT & Network Solutions automatically receives alerts (customized to the needs of your particular environment) when critical servers are close to exceeding capacity, enabling us to resolve a problem before your users complain about service issues.

  • 24/7 x 365 Device Performance and Availability Monitoring
  • Monthly Service Availability Report
  • Proactive Remote Incident Remediation. Monday to Friday 8:30 A.M. - 4:30 P.M. EST
  • Senior Engineer Analysis and Recommendations
  • Vulnerability Scanning and Reporting
  • Antivirus Management
  • Patch Management

Think About This...

Disasters can come in many forms and they can happen when you least expect it. Only 6% of companies that suffer catastrophic data loss survive while 43% never reopen and 51% close within 2 years of the disaster. 93% of the companies that did not have their data backed up in the event of a disaster went out of business. [Best's Underwriting Guide]


How often do you backup your data?